ML HIJABS wants to provide you with great service. If for any reason you are not 100% happy with your order, you are welcome to contact us to discuss the issue or you can return the item(s) back to us within 7days of your order being received. Our team are always happy to help with any queries, please do not hesitate to contact us.

RETURNS ADDRESS:

ML HIJAB

3351 elmwood st

Cuyahoga falls Ohio

United States

Customers may post their parcels or return their parcel to the returns address. ML HIJAB does not cover delivery costs. This is customer responsibility.  Parcels MUST be in our possession in order for you to receive your refund.

We are not liable for any missing parcels, so please keep your receipt for returns. 

All items are to be returned with:

– original tags still attached

– original packaging

– in re-saleable condition

Any items which show signs of wear such as makeup stains, marks, holes in the fabric, missing elements or perfume will not be issued a refund. It is the customers responsibility to ensure all items are returned as requested.

Any torn, stained, or damaged items in transit due to poor packaging will not be refunded.

If a faulty item has been received, please contact us immediately and we will assist you further. Faulty products can be exchanged for the same item (subject to stock), refunded. The options offered to each customer will be based on each individual circumstance and is at the discretion of the team. The matter however will be dealt with by us.

Discount codes are only valid at checkout upon purchase. 

Items that have been purposely damaged will not be accepted or issued a refund. 

Refunds are issued within 7 working days of receiving the item(s) using the same method of payment. 

Items returned to our offices that are missing tags, packaging or labels, will not be refunded. Customers are liable for delivery fees to have their items returned to them. Failure to do so gives AWRA the right to dispose of the items. We allow up to 7 days for invoices to be paid for customer redelivery, before we dispose of any items.

Postage for returns are non-refundable.

Underpaid postage costs will not be paid by ML HIJAB so please ensure the correct amount has been attached to the parcel. Failure to do so will result in the item being sent back to the customer by the courier and it having to be re-sent all over again – meaning, more costs for the customer. Please take care when returning items.

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